Retail TouchPoints

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Your Frontline Will Make Or Break Your Retail Restoration Plan

It has never been harder to be a frontline employee. Associates have to take extra precautions to protect themselves and others from infection. They’re also working with customers who are…

Executive Viewpoints June 9

Better Retailer-Supplier Collaboration Impacts 20% Of Revenue For Each

A large majority of global grocery/CPG retailers and suppliers report that collaborations between the two parties have improved during the past two years, according to a new Coresight Research report…

News June 8

JCPenney Identifies 154 Stores Slated For Permanent Shutdown

On June 12, JCPenney will begin permanent closures of 154 stores, “following a comprehensive evaluation of its retail footprint and a careful analysis of store performance and future strategic fit…

News June 8

May E-Commerce Sales Up 81%, But Total 2020 Retail Sales Still Expected To Drop 10.5%

Brick-and-mortar stores are beginning to reopen in some geographies, but e-Commerce is still riding high: online retail transactions grew 81% year-over-year in May, led by sportswear and sporting goods (216%),…

News June 8

Exclusive CEO Q&A: How Hand & Stone Kept Growth Going Even During Shutdowns

Apparently, growth is a hard habit to break — even when a pandemic forces the shutdown of every one of your 465 locations. Hand & Stone Massage And Facial Spa…

Features June 8

As Contactless Payment Use Grows, Here’s What Consumers Need To Know About Fraud Prevention

Touch-free “contactless” payments in stores and at vending machines are gaining popularity with U.S. shoppers and retailers during the pandemic, because the coronavirus can stay viable on many surfaces for…

Executive Viewpoints June 8

As Retailers Use E-Commerce To Combat COVID-19, Should Off-Price Follow Suit?

Just three months ago, I didn’t believe stores like TJ Maxx and Burlington would be successful in e-Commerce. The off-price market varies from traditional retailers in that brick-and-mortar is the…

Executive Viewpoints June 8
RR-Training-Episode

A New Era Of Employee Training & Empowerment

Featuring: Bob Phibbs & Carol Leaman During the National Retail Federation’s 2020 BIG Show, host Alicia Esposito had the chance to sit down with Bob Phibbs, the Retail Doctor, and Carol Leaman,…

June 8

LVMH Refutes Rumors Of Tiffany Deal Renegotiation

LVMH Moët Hennessy Louis Vuitton (LVMH), which announced an agreement in November 2019 to acquire Tiffany, is pushing back against rumors that the deal is under renegotiation and possibly threatened.…

News June 5
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