Retail TouchPoints

Latest Posts

Improving Supply-Chain Sustainability For A Circular Economy: Three Positive Steps for Retail

Consumers today want to know exactly what they’re buying — and many of them want to know how it was sourced, made, packaged, distributed and will be disposed. People are…

Executive Viewpoints July 24

Tailored Brands Could Close 500 Locations; Ulta Plans Net Store Count Increase In 2020

Tailored Brands is cutting 20% of its corporate staff and has identified up to 500 retail stores for potential closure as it struggles to strengthen its financial position. For the…

News July 23

Ascena Bankruptcy Filing Could Lower Company Debt By $1 Billion

With its voluntary Chapter 11 filing today, Ascena Retail Group, parent company of brands including Ann Taylor, LOFT and Lane Bryant,hopes to reduce its debt load by $1 billion. The…

News July 23

Have COVID-19 And Black Lives Matter Accelerated Values-Based Buying?

Values-based buying — consumers consciously selecting products and companies that support environmental sustainability, social justice movements and a range of other causes — was already a growing force in retail…

Features July 23

Zebra Solution Provides Social Distancing Reminders, Tracks Proximity Events

The new Zebra MotionWorks Proximity solution can assist retailers with contact tracing by creating a record of proximity events for reporting purposes. Additionally, MotionWorks Proximity can proactively remind associates to…

News July 23

Catchpoint Adds User Sentiment Monitoring To Its Platform

Catchpoint, a digital experience solution provider, has added a “user sentiment” capability to its monitoring platform. The option combines with the software’s Synthetic, Network, Endpoint and Real User Monitoring capabilities…

News July 23

Facebook Shops And The Rise Of Social Commerce

Facebook recently announced the launch of Facebook Shops. This is a timely offering that could help small businesses stay afloat during the pandemic. Perhaps more important, it will help businesses…

Executive Viewpoints July 23

ScreenMeet Launches Software To Bring In-Person Customer Service Interactions Online

ScreenMeet, a provider of support software for remote control, video chat and other software, has released ScreenMeet Live, a suite of browser-based remote customer engagement tools designed to help retailers…

News July 23

Nordstrom Pledges To Reduce Single-Use Plastic By 50% In 5 Years

Nordstrom has laid out ambitious goals for environmental sustainability, human rights and corporate philanthropy in its 2019 Corporate Social Responsibility report. By 2025, the retailer intends to: Produce 90% of…

News July 22
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank