Retail TouchPoints

Latest Posts

Digital Is Turning Retail Into An On-Demand Model

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. To accomplish this, operational models need…

Executive Viewpoints July 29

Nordstrom Anniversary Sale Becomes More Digital-Friendly With Virtual Styling, In-Stock Alerts

Recognizing that more of its customers are shopping online this year, Nordstrom has ramped up the digital components of its Anniversary Sale. Additionally, the annual sale, which will feature more…

News July 28
Duncan Blair on Retail Reset

How Article Used Data To Pivot During COVID

Article takes a data-driven approach to all things CX. When COVID first hit, the DTC furniture company found that customers were seeking more contactless delivery experiences and was able to…

Features July 28

Webinar: Salesforce Survey Takes The Pulse Of Marketers And Global Consumers

Register For This Webinar: August 12th at 2:00 PM ET Numerous industry experts have commented that COVID-19 hasaccelerated many existing retail trends, most notably consumers’ embrace ofdigital commerce. But what…

News July 28

Zebra Technologies To Acquire Reflexis Systems For $575 Million

Zebra Technologies Corporation has entered an agreement to acquire Reflexis Systems for $575 million. Reflexis is a provider of intelligent workforce management, execution and communication solutions for the retail, food…

News July 28

Salesfloor Awards Program Spotlights Frontline Workers

The coronavirus pandemic has served to remind everyone of how vital frontline workers are, particularly in retail. With its inaugural Associates of the Year Awards, Salesfloor hopes to keep the…

News July 28

Digital Distancing: Top 3 Ways Retailers Can Connect With In-Store Shoppers

The pandemic has been a punch in the jaw for many of us in retail. The pace and scope of widespread, global change is happening across the board in retail…

Executive Viewpoints July 28

Why Bob’s Discount Furniture Set Its Own Stringent Safety Rules Chainwide

One of the biggest challenges non-essential retailers have faced as they reopen stores has been operational rules that vary by state, county and sometimes city by city. After a few…

Features July 28

Podcast: Is On-The-Way Delivery The Missing Fulfillment Puzzle Piece?

COVID-19 has called into question virtually everything we once knew about retail fulfillment. In response to the pandemic, retailers have bolstered their delivery and fulfillment offerings to cater to increasingly demanding…

Executive Viewpoints July 27
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank