Retail TouchPoints
Carter’s Flags Consumer Pricing Resistance, Moderates Back-Half Outlook Despite Strong Q2
Top Stories
Latest Posts
What’s The Future Of Retail CX?
How will the definition of a “great customer experience” change in a post-COVID world? What will brands and retailers need to do to assess and revise their brand promises to…
Features July 29
Digital Transformation Propels Burton’s Omnichannel Growth Plans
While the name Burton is almost synonymous with the snowboards the company began making in 1977, Burton has diversified over the years into new categories — including surfboards, apparel, goggles/optics…
Features July 29
Digital Is Turning Retail Into An On-Demand Model
To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. To accomplish this, operational models need…
Executive Viewpoints July 29Nordstrom Anniversary Sale Becomes More Digital-Friendly With Virtual Styling, In-Stock Alerts
Recognizing that more of its customers are shopping online this year, Nordstrom has ramped up the digital components of its Anniversary Sale. Additionally, the annual sale, which will feature more…
News July 28
How Article Used Data To Pivot During COVID
Article takes a data-driven approach to all things CX. When COVID first hit, the DTC furniture company found that customers were seeking more contactless delivery experiences and was able to…
Features July 28Webinar: Salesforce Survey Takes The Pulse Of Marketers And Global Consumers
Register For This Webinar: August 12th at 2:00 PM ET Numerous industry experts have commented that COVID-19 hasaccelerated many existing retail trends, most notably consumers’ embrace ofdigital commerce. But what…
News July 28
Zebra Technologies To Acquire Reflexis Systems For $575 Million
Zebra Technologies Corporation has entered an agreement to acquire Reflexis Systems for $575 million. Reflexis is a provider of intelligent workforce management, execution and communication solutions for the retail, food…
News July 28Salesfloor Awards Program Spotlights Frontline Workers
The coronavirus pandemic has served to remind everyone of how vital frontline workers are, particularly in retail. With its inaugural Associates of the Year Awards, Salesfloor hopes to keep the…
News July 28
Digital Distancing: Top 3 Ways Retailers Can Connect With In-Store Shoppers
The pandemic has been a punch in the jaw for many of us in retail. The pace and scope of widespread, global change is happening across the board in retail…
Executive Viewpoints July 28
Latest Podcasts
Latest Resources
