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Deloitte Shares Loyalty Trends and Best Practices for 2024
To drive customer retention and loyalty, most brands and retailers continue to rely on purchase discounts (77%) and…
Features January 2How Retailers can use Digital Product Strategy to Improve CX and Fuel Growth
With the decline in high street spending and increased online competition from ecommerce stores, companies in the retail…
Executive Viewpoints January 2Lost Goods or Lost Sales? How Connected Systems can Help Solve Retail’s Most Persistent Dilemma
With retail crime rising across the United States, many retailers are frustrated by the challenge of curbing the…
Executive Viewpoints January 1Sneaker and Sportswear Ecommerce: the ‘Non-Luxury’ Luxury Apparel Leader
The humble sneaker has long been a staple item in closets everywhere for consumers of all ages. The…
Executive Viewpoints December 29The Container Store Names New Digital Chief, SVP of Stores
The Container Store has promoted two executives as it continues to focus on strengthening its “Custom Spaces” business.…
News December 28Connected Packaging: Closing the Sustainability Gap Between Intention and Action
BCG’s research into consumers’ sustainability attitudes and actions is a very stark expression of three fundamental problems related…
Executive Viewpoints December 28NRF: Returns Reach 14.5% of Sales in 2023, Fraud Contributed $101 Billion in Losses
Returns totaled $743 billion in 2023, amounting to 14.5% of all retail sales, according to a report from…
News December 27Miniso Blind Box Carnival Surprises and Delights Shoppers Worldwide
Blind boxes have become a hot commodity for Gen Z and Gen Alpha consumers. With strategic packaging that…
News December 27Maximizing Profitability: How to Improve 4 Key Areas of the CPG Product Lifecycle
Consumer packaged goods (CPG) companies are obsessed with two things: maximizing revenue and minimizing operational expenses. The same…
Executive Viewpoints December 27












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