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Anthropologie FP Movement Free People stripe Urban Outfitters URBN

URBN to Deploy Common Payments Infrastructure Across Brands

URBN, parent company of Urban Outfitters, Anthropologie, Free People and FP Movement, will adopt Stripe as its primary…

News April 17
JCPenney JCPenney Rewards loyalty program Retail ThinkTank (2024) Retail ThinkTank: Featured in Shopper Marketing & CX (2024) Retail ThinkTank: Shopper Marketing & CX (2024) rewards program transformation strategy
JCPenney has rolled out a revamped rewards program.

JCPenney Aims to Give $500 Million Back to Customers with Revamped Rewards Program

JCPenney is the latest retailer to reconfigure its rewards program with the debut of a simplified loyalty offering…

News April 17
Brian Land chatbots chatgpt first-party data generative AI Google lucidworks

How Gen AI is Reshaping our Understanding of User Intent

As the digital landscape evolves, the impending demise of third-party cookies looms large, creating seismic shifts in how…

Executive Viewpoints April 17
design:retail design:retail News Kevin Ervin Kelley Sherry Turkle Shook Kelley

The Product of Places: The Secret Equation to Convening Consumers

Everywhere I go, business leaders ask me, “What’s the next big thing in retail?” Understandably, they’re looking for…

Executive Viewpoints April 17
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From Reusable to Recycled: Walmart Canada Pilots Program Giving New Life to Blue Bags

Walmart Canada, in partnership with TerraCycle, will mark Earth Day on April 22 with a “Fresh Start” Day…

News April 16
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Screenshot from Amazon Live.

Amazon Brings Live Shopping to Streaming TV

Amazon is expanding the reach of its Amazon Live shopping content with the debut of a new interactive…

News April 16
Dick's Sporting Goods recommerce resale seondhand goods SidelineSwap sporting goods resale trade-in events used goods
Dick's is continuing its partnership with SidelineSwap with more trade-in events across the country.

Dick’s Plans New Slate of Sporting Goods Resale Events with SidelineSwap

Dick’s Sporting Goods is expanding its partnership with sporting goods resale marketplace SidelineSwap following a previous expansion in…

News April 16
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Aldi Deploys Computer Vision-Enabled Cashierless Checkout at Chicago-Area Store

Aldi has retrofitted its Aurora, Ill. supermarket with cashier-free checkout technology powered by computer vision. ALDIgo, using technology…

News April 16
clv Croud earned growth ratio Konrad Kopczynski nps

Why NPS Falls Short in Ecommerce, and the Case for Earned Growth Ratio as a Better Metric

Customer satisfaction and loyalty are paramount in today’s competitive ecommerce landscape, since customers have countless brands, retailers and…

Executive Viewpoints April 16
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