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Amazon Autonomous checkout Caper Carts Dash Carts Featured instacart Javits Center just walk out self-checkout shoprite Smart Carts
A Caper Cart at ShopRite in New Jersey.

Opinion: An Unvarnished Review of the Smart Cart Shopping Experience

The Editors’ Perspectives column offers insights and opinions from the Retail TouchPoints editorial team as they dig into…

Features May 17
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Returns Reimagined: How Tech Can Help

Despite a successful holiday shopping season, retailers face numerous hurdles in the year ahead. As stores try to…

Executive Viewpoints May 17
AI-powered technology generative AI online customer service telecom retail Verizon
Verizon is the latest brand to unveil new generative AI-powered services designed to streamline various stages of the telecom retail experience.

Verizon Launches New AI-Powered ‘Personal Shopper and Problem Solver’ Tools

Verizon is the latest brand to unveil new generative AI-powered services designed to streamline various stages of the…

News May 16
ai artificial intelligence best buy mobile app personalization
Best Buy is rolling out new features in its mobile app to better personalize the shopping experience.

Best Buy Leans into Personalization with Mobile App Updates

Best Buy is rolling out new features in its mobile app to better personalize the shopping experience. The…

News May 16
data insights tool international expansion Walmart Walmart Canada Walmart Data Ventures Walmart Luminate walmex
Shopper and associate in a Walmart store.

Walmart Rolls Out Luminate Data Insights Service to Suppliers in Mexico, Canada

Walmart’s Data Ventures division has announced the international expansion of the Walmart Luminate data insights platform, beginning with…

News May 16
Alicia Silverstone Certilogo circular economy digital IDs eBay Ebay Recommerce Report preloved goods recommerce Recommerce Day resale Save the Duck state holiday
Alicia Silverstone is the frontwoman for the inaugural Ebay Recommerce Day.

Ebay Plans Inaugural Recommerce Day, Launches Digital ID Integration

Ebay is launching a new holiday — Recommerce Day — and is even working with legislators to make…

News May 16
brick-and-mortar investment design:retail design:retail News fast retailing global strategy GU new store openings pop-up
Japanese fashion retailer GU is opening its first flagship store in New York City this fall, the first of many steps in its global growth strategy.

Fast Retailing’s GU Begins Big Global Push with NYC Flagship

Japanese fashion retailer GU is opening its first flagship store in New York City this fall. The Fast…

News May 16
ci&t ipsy membership programs retail research subscription programs
New research from CI&T and Retail TouchPoints reveals that most consumers believe there is a distinct difference between subscription and membership programs.

First Look: New Research Unpacks the Differences Between Subscriptions and Memberships

The terms “membership” and “subscription” are often used interchangeably in retail. However, new research from CI&T, developed in…

Features May 16
Amazon global expansion small business sales
60% of sales on Amazon come from independent sellers — most of which are small and medium-sized businesses. Get key takeaways from the company's latest Small Business Empowerment report.

 SMBs Sold 8,600 Items Every Minute in 2023 on Amazon

60% of sales on Amazon come from independent sellers — most of which are small and medium-sized businesses.…

News May 16
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