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Why Inbound CX Tunnel Vision can Undermine Retailer Operations

The number of packages delivered by Amazon Logistics in the U.S. more than doubled once the pandemic started,…

Executive Viewpoints July 19
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John Deere Rejects Support for ‘External Social or Cultural Awareness’ and ‘Diversity Quotas’

John Deere has joined fellow rural-oriented brand Tractor Supply in cancelling support for both progressive causes and diversity,…

News July 18
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Starbucks has teamed up with Mercedes-Benz to add more EV charging stations at its stores.

Starbucks Teams with Mercedes to Expand EV Charging Network

Starbucks is collaborating with Mercedes-Benz to bring the carmaker’s High-Power Charging stations to more than 100 coffee shops…

News July 18
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Petco Picks Five Below CEO as New Leader

Petco Health and Wellness Company has tapped retail industry veteran Joel Anderson as its new CEO. Anderson will…

News July 18
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The 10th annual Amazon Prime Day again broke records.

Prime Day Sales Top $14 Billion, with More Products Sold Than Ever Before

Amazon’s 10th annual Prime Day was its biggest ever, with record-breaking sales over the 48-hour member sales event…

News July 18
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GlassesUSA.com Leverages AI to Bring Online Eyewear Recommendations into Focus

GlassesUSA.com has long deployed a range of technologies, including computer vision and AR try-on technology, to streamline product…

News July 18
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Solutions Designed for Retail Associates Need to Keep the Customer Experience in Mind

In an industry still struggling with a tight labor market, choosing which technology to arm store associates with…

Features July 18
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From Boomers to Gen Z: How FMCG Brands can Engage Specific Generations with Events and Experiences

It’s no secret that the FMCG industry is fiercely competitive. From laundry detergents to packaged foods, consumers have…

Executive Viewpoints July 18
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Whole Foods has partnered with Too Good to Go to reduce its food waste.

Whole Foods Expands Food Waste Reduction Efforts with New App Integration

Whole Foods Market has announced a nationwide partnership with Too Good To Go, a marketplace dedicated to finding…

News July 17
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