The Retail TouchPoints Network

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Calpak Embarks on a New Retail Adventure: Physical Stores

At 60, The Paper Store Remains Committed to Being the ‘Antithesis of Online Shopping’

6 Tips on Brand-Building from the ‘Original Influencer’ Martha Stewart

How (and Why) Ikea Embraced Trauma-Informed Design in Crafting Housing for the Homeless

Hanna Andersson’s Secret Digital Sauce: Personal Shoppers and a Relentless Focus on the Customer

From Niche Product to Viral Sensation: How Bogg Bag Ventured into 1,900 Target Stores

Retail Reset

A Virtual Forum Addressing COVID-19 Recovery Strategies

Featured Conversations

Is COVID-19 Rewriting The Rules For Retail Personalization?

Making ‘Purpose’ An Actionable Post-Crisis Retail Strategy

Using Marketing To Reaffirm Purpose And Value

Re-Imagining the Digital Shopping Experience with Immersive 3D and AR Product Media

How Article Used Data To Pivot During COVID

How Retailers Can Reset The Gameboard

Transforming The Digital Experience: Bringing The Best Of The Store Online

Recommended Resources

The Opportunity For Change

How Luxury Brands Are Responding To COVID Tension With Innovation

Will Next-Gen Video Help Save Commerce?

Three Requirements For Successful Retailers Post-Pandemic

How The COVID-19 Crisis Impacts The Employee-Customer Relationship And How To Keep It Strong

RetailX Virtual: How 4 Digital-First Retailers Leverage Tech To Enhance Human Connections

AI Can Be A Decisive Factor In Retail Players’ Business Recovery

Innovate And Automate: How To Optimize Fulfillment In The E-Commerce Era

Reshoring: COVID-19’s Impact On The Supply Chain

Are Any COVID Class Actions In Store For American Retailers?

DTC Brands Must Upgrade Shopper Experience To Capitalize On COVID-19 Disruptions

The Last Mile: A New Way To Surprise & Delight

Featured Sessions

Humanity As A Cornerstone Strategy During A Crisis

How Brands Can Pivot To Meet Digital Demands

Why The “Captive Economy” Will Change Consumer Behaviors Forever