How UrbanStems Leverages AI to Manage Peak-Season Customer Service
What would happen if you smushed an entire holiday season, with all its intensity and high stakes, into…
Features May 13
Latest In: Features
Amazon May be Pulling Just Walk Out from its Stores, but Autonomous Retail is Booming in Other Arenas
This is the second part of our two-part series, “From Self-Checkout to Just Walk Out: A Look at Autonomous…
Features May 9
Contentsquare CMO Reveals Why Brands’ Best Acquisition Strategy is a Retention Strategy
Ecommerce sales are expected to hit $6.3 trillion in 2024 and continue to grow steadily through 2027, according…
Features May 8
How DoorDash is Growing by Advancing its ‘Local Commerce’ Mission
When DoorDash launched in 2013, it was all about restaurant delivery. Now, in addition to dinner from the…
Features May 7
How Rebecca Minkoff is Feeding her Risk-Taking Addiction
Rebecca Minkoff doesn’t just like taking risks — she’s addicted to it. “It’s all about pushing myself out…
Features May 6
How Home Depot Plans to Stand Out in the ‘Sea of Retail Media Networks’
Editor’s Note: As the Retail Innovation Conference & Expo (RICE) nears, we’re highlighting recent coverage of some of the speakers and…
Features May 3
How Subscription Strategies can Supercharge Loyalty Programs
Loyalty programs are a common (and undeniably effective) tool for retailers to gather data and build customer lifetime…
Features May 2
What Retail Brands Can Learn from Beyoncé
What can retail brands learn from Beyoncé? A lot, according to marketing professor and author Dr. Marcus Collins.…
Features April 30
How AllSaints’ New App is Engaging its Most Loyal Customers to the Tune of 5X Higher Conversion
Brand apps are a tough needle to thread. They offer the chance to deliver a better mobile experience,…
Features April 29Top Stories
