Latest In: Features

customer experience delivery partnerships doordash Featured instacart last mile omnichannel fulfillment Retail ThinkTank (2024) Retail ThinkTank: Featured in Supply Chain & Fulfillment (2024) Retail ThinkTank: Supply Chain & Fulfillment (2024) Sephora

How Sephora Turned Order Fulfillment into a Loyalty-Builder

Amber Turley has been with Sephora for more than nine years, working in various functional roles. Although her…

Features August 22
2024 Paris Olympics basketball community outreach design:retail design:retail Featured District 23 Featured Jordan Brand Maison Chateau Rouge Nike Retail ThinkTank: Featured in Store Design & Experience (2024) Retail ThinkTank: Store Design & Experience (2024) United Youth International
Jordan Brand's District 23 installation at the former Tati Barbès department store in Paris.

Jordan Brand’s ‘District 23’ Olympics Installation Epitomized Design with a Purpose

Even for a brand known for doing things in a big way, Nike had an outsized presence at…

Features August 21
Featured online resale poshmark resale Retail ThinkTank (2024) Retail ThinkTank: Ecommerce Strategy (2024) Retail ThinkTank: featured in ecommerce strategy (2024) The Posh Kings
The Posh Kings homepage on Poshmark.

Small Business, Big Ideas: How a Florida Couple Transitioned from Store Owners to Online Resale Royalty

This story is part of Retail TouchPoints’ ongoing “Small Business, Big Ideas” series, focusing on smaller retail brands…

Features August 20
BoxLunch Fandom Featured Indiana Jones influencer marketing Lucasfilm omnichannel marketing campaign PR strategy Retail ThinkTank (2024) Retail ThinkTank: Featured in Store Design & Experience (2024) Retail ThinkTank: Store Design & Experience (2024)

Immersive Social, In-Store Experiences Drive Success for ‘Indiana Jones’ Collection Launch

Indiana Jones, played by mega-movie star Harrison Ford, is perhaps one of the most beloved characters in modern…

Features August 19
2024 Paris Olympics alibaba artificial intelligence community and commerce Featured FP Movement Google International Olympic Committee Jordan Brand Nike Retail ThinkTank (2024) Retail ThinkTank: Business Agility & Innovation (2024) Retail ThinkTank: Featured in Business Agility & Innovation (2024) uber
The Paris 2024 beach volleyball stadium at the base of the Eiffel Tower.

What the Success of the Paris Olympics Revealed About Commerce…and Human Nature

The Editors’ Perspectives column offers insights and opinions from the Retail TouchPoints editorial team as they dig into…

Features August 16
Costco Daily Harvest direct-to-consumer retail Featured Kroger organic living Retail ThinkTank (2024) Retail ThinkTank: Featured in Shopper Marketing & CX (2024) Retail ThinkTank: Shopper Marketing & CX (2024) specialty grocery Target wholesale expansion
Daily Harvest's Chief Commercial Officer shares what's next in the brand's expansion plan one year after it entered physical retail stores.

What DTC Brand Daily Harvest Has Learned After One Year in Physical Retail

Daily Harvest wants to make eating nutritious and sustainably grown fruits and vegetables easier — and a bit…

Features August 15
customer experience Featured in-store recycling primark Primark Cares Retail ThinkTank (2024) Retail ThinkTank: Business Agility & Innovation (2024) Retail ThinkTank: Featured in Business Agility & Innovation (2024) sustainability
Primark has been making significant progress toward ambitious sustainability goals — including cutting its greenhouse gas emissions in half by 2030 — and the apparel retailer has the receipts to prove it.

Primark Takes Multi-Pronged Approach to Sustainability, from Supply Chain to Customer Education

Primark has been making significant progress toward ambitious sustainability goals — including cutting its greenhouse gas emissions in…

Features August 13
amazon prime barkbox Birchbox community commerce customer experience Customer loyalty Featured ipsy membership model Retail ThinkTank (2024) Retail ThinkTank: Featured in Omnichannel Strategy (2024) Retail ThinkTank: Omnichannel Strategy (2024)
It takes a lot more than seamless shipping and low prices to create a winning membership model. A survey of 1,000+ consumers reveals all.

New Research Reveals the Keys to an Impactful Membership Model

The early 2010s brought consumers an onslaught of subscription services. Birchbox gave more consumers access to luxury beauty…

Features August 12
Convivialité Ventures generative AI Retail ThinkTank (2024) Retail ThinkTank: Featured in Omnichannel Strategy (2024) Retail ThinkTank: Omnichannel Strategy (2024) RevTech Ventures WIND Ventures

VC Execs: AI’s Value is Going Beyond the ‘Generative’ Hype

“Generative AI” has been a key phrase in PR and media for the past 18 months. However, a…

Features August 9
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