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At 60, The Paper Store Remains Committed to Being the ‘Antithesis of Online Shopping’

Like most retailers of a certain age, The Paper Store debuted in brick-and-mortar — in this case a…

Features December 3
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Martha Stewart has just published her 100th book.

6 Tips on Brand-Building from the ‘Original Influencer’ Martha Stewart

In 1982, Martha Stewart made her entrance onto the mass-market stage with the publication of her book, Entertaining.…

Features December 2
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How (and Why) Ikea Embraced Trauma-Informed Design in Crafting Housing for the Homeless

Hopefully, most of us won’t have to deal with being homeless during our lives — however, that shouldn’t…

Features November 27
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Girls in Hanna Andersson dresses.

Hanna Andersson’s Secret Digital Sauce: Personal Shoppers and a Relentless Focus on the Customer

The decision to close all its stores in 2020 could have been seen as a rare failure for…

Features November 26
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From Niche Product to Viral Sensation: How Bogg Bag Ventured into 1,900 Target Stores

If you’ve recently been to the beach, or maybe a kids’ baseball or soccer game, you’ve likely seen…

Features November 25
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A grocery store associate stocks shelves.

Study: How Retailers are Managing the Tug-of-War Between Employee Satisfaction and Profitability

Employee satisfaction plays a central role in store operations. After all, when employees are happy and engaged, they…

Features November 22
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Longer Holiday Season May Irk Consumers, But Retailers Should Rejoice

Much of the forecasting for this year’s holiday shopping has focused on its shortness: the quirk of the…

Features November 21
Featured Walmart

Exclusive Walmart Q&A: ‘The Best Ideas Come from Associates’

Cedric Clark didn’t originally intend to have a career in retail, much less rise to the heights of…

Features November 20
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Retail workers share what they need to keep the holidays joyful.

Scheduling Transparency, Safety are Retail Workers’ Biggest Concerns this Holiday Season

It’s the most wonderful time of the year, but for a sizeable portion of the U.S. workforce the…

Features November 19
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