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Google, Rue La La Executives Among Keynote Speakers At 2011 Shop.org Event

During Shop.org 2011 in Boston, Google’s VP of Commerce, Stephanie Tilenius, will highlight the top mobile tactics Google…

Features September 1
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e-Commerce Revenue Results Show Potential For 2011 Holiday Season

As retailers continue to develop their strategies for the 2011 holiday shopping season, new studies cite a consistent…

Features August 31
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HP Discontinues webOS Devices, Causes Industry Speculation

In conjunction with a number of other announcements on August 18, 2011, HP has reported that it is…

Features August 26
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Social Media “Fatigue” Impacts Channel Growth

Although analysts have predicted that social media will continue to have a significantly positive effect on brand awareness…

Features August 23
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Customer Service Impacts Brand Loyalty and ‘Word-Of-Mouse’

Editor’s Note: This article is an excerpt from one of RetailWire’s recent online discussions. Each business morning on…

Features August 22
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Retail TouchPoints Trend Round-Up: F-Commerce, Mobile, Social And Customer Engagement

Retail trends are constantly changing to match consumer lifestyles and preferences, and for this reason it can be…

Features August 17
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Workforce Management Summit: Task Management and Customer-Facing Time Among In-Store Best Practices

To drive optimal customer engagement in-store, retailers must implement strategies and tactics that will increase efficiency and overall…

Features August 15

Exclusive Survey To Provide Cross-Channel Checkup

Retail TouchPoints currently is conducting the Cross-Channel Checkup Survey, designed to help retailers analyze and evaluate cross-channel strategies.…

Features August 11
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Retail TouchPoints 2011 Holiday Outlook Highlights Holiday Must-Haves, Retailer Case Studies

The retail industry is moving into the second half of what could be considered the best-performing sales cycle…

Features August 4
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