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Ubiquity: The True Impact Of Mobile

Consumer demand for mobile devices continues to expand, with smartphone sales nearing 1.5 million units in 2016, according…

Features January 7
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Nearly 50% Of Consumers Believe They Are More Informed Than Store Associates

Shoppers found their personal mobile devices to be more efficient than store associates in helping them make buying…

Features January 2
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Bob’s Stores Makes Shopper Data Security A Top Priority

Keeping customer information safe is imperative to establishing customer trust and loyalty. Every day, retailers are tasked to…

Features December 28
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BI Gains Traction In WFM Solutions For Improving Customer Service

Insightful and informed store associates are essential to improving in-store customer engagement and positive brand experiences. Yet many…

Features December 20
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ZooStores.com Boosts Sales 73% On Black Friday And Cyber Monday

Retailers experienced a record high in e-Commerce sales from Thanksgiving Day to Cyber Monday 2012, with total online…

Features December 19
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Brands Boost Email Marketing By 10% During Black Friday And Cyber Monday

Brand marketers increased their use of email to capture online sales over the promotional period surrounding Thanksgiving, Black…

Features December 18
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14 Retail Executives Share Technology Predictions For 2013

This year we decided to ask some key executives from leading solution provider companies to share their insights…

Features December 18
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Shoplifting/Fraud To Cost Retailers $8.9 Billion During Christmas Season

Shoplifting and fraud affects U.S. retailers and consumers at the wallet. In fact, during the 2012 Christmas shopping…

Features December 14
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Top Articles Of 2012: Customer Engagement Piques Readers’ Interest

Retailers continue to commit substantial investments in new engagement strategies that help them connect with consumers. In July…

Features December 11
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