J.Crew, L.L. Bean And Net-A-Porter Among Best Online Customer Service Providers
Retailers across all channels are committed to improving the customer service experience. But which online retailers are doing…
Features September 11
Latest In: Features
Almost 50% Of Emails Are Opened On Mobile Devices, But Desktop Still Prevails
Consumers open nearly half of all emails on a mobile device, according to a report recently released by…
Features September 9M-Commerce Expansion Creates Mobile Retail Advertising Opportunities
As consumers grow more comfortable shopping and spending on their mobile devices, the mobile retail audience continues to…
Features September 340% Of Consumers Shop Online To Avoid Uninformed Associates
Nearly 50% of consumers believe their personal mobile devices are more efficient than store associates in helping them…
Features August 27Personalized Marketing Improves Brand Perception
Personalized marketing campaigns and tactics, such as customized emails, banner ads and product recommendations, significantly impact engagement and…
Features August 26RFID Gains Momentum In Retail
Retailers have implemented Radio Frequency Identification (RFID) technology to optimize a number of store inventory processes. In addition…
Features August 21The Evolution Of Retail
Retail is not dead, it’s simply evolving. I predict that over the next five years, consumers will experience…
Features August 21The Rise Of Pop-Up Shops
For years, pop-up shops have been embraced by merchants that sell holiday-themed or seasonal products. But retailers of…
Features August 20Price Matching With Rebates Help Counter Showrooming
When brick-and-mortar retailers match e-Tailer prices with rebates, the majority of consumers will shop and buy from them…
Features August 20Top Stories
