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Sears Unveils New Service Tools For Shop Your Way Members

Only 7% of consumers are extremely satisfied with the customer service brands are providing across channels, according to…

Features May 5
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Investing In Omnichannel Success

Shoppers are no longer sticking to a single channel when interacting with retailers and venturing through the buying…

Features May 2
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PAG Leisurewear Adds Style To Wholesale Business With New E-Commerce Site

B2B organizations are taking cues from their B2C counterparts to help make the online researching and buying process…

Features May 1
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DSW Evolves To Personalized Assortment Planning

Today’s shoppers have access to more information and options than ever before. As a result, retailers are tasked…

Features April 30
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UNIQLO, MoMA Unveil New Brick-And-Mortar Experience

UNIQLO and the Museum of Modern Art (MoMA) have collaborated on a new in-store concept to celebrate innovative…

Features April 25
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Skincare Brand Expands Business With Personalization

Over time, consumers establish a set of favored brands and products, especially when it comes to their beauty…

Features April 24
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Beating Showrooming And Webrooming With Advanced Analytics

Even though most final purchases are still completed in-store, shoppers are spending more time online prior to arriving…

Features April 24
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Sleepy’s Gets SaaS-Savvy With Demandware Commerce Platform

The retail industry is seeing ongoing innovation, especially in the area of technology. As a result, retailers are…

Features April 23
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World Kitchen Boosts Customer Engagement And Revenue With WFM

Retail employees have the ability to make or break the brick-and-mortar experience, and are the driving forces of…

Features April 23
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