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Macy’s Digital Thrives On Culture Of Customer-Focused Innovation

Mobile’s extraordinarily strong performance during the 2015 holiday season may have caught some in the retail industry by…

Features January 17
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Will ‘Fallout’ Spread After Tough Holiday Season? 5 Experts Weigh In

The overall economy continues to grow, but for a number of leading retailers, lower gas prices and rising…

Features January 15
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DirectBuy Bolsters Orders 30% Through Digital, Customer Service Revamp

Brands that have been in business for decades often have to evolve their businesses over time to cater…

Features January 15
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10 Trends To Watch At NRF

What is the best way to peruse the annual NRF Big Show? It’s a bigger challenge every year.…

Features January 13
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BCBG Offers Microfinance Payment Option To Entice Millennial Shoppers

With as many as 63% of Millennials not owning a credit card, retailers now have to find new…

Features January 8
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Priceline.com Taps Data Solution To Optimize Recent Acquisitions

Heavy competition has prompted considerable consolidation in the travel industry, and Priceline.com is no exception. Over the past…

Features January 6
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Spiraledge Bolsters Conversion Rates Across Desktop And Mobile Via Personalization

As consumers’ expectations around the shopping experience continue to rise with the advent of newer technologies and additional…

Features January 6
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1:1 With Williams-Sonoma, Inc. Talent VP

Recently I had the opportunity to speak with Patti Clauss, Vice President, Global Talent Acquisition, for Williams-Sonoma, Inc.…

Features January 4
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Artificial Intelligence Powers Product Recommendations For The North Face

Personalization has been a major talking point for retailers over the past few years, and many are experimenting…

Features December 31
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