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Can Subscription Retail Solve Its Customer Retention Problem?

When it comes to subscription retail, the cross-currents are intense. Big retailers have either pulled out, as JCPenney…

Features March 22
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With U.S. Growth Uncertain, Global Commerce Offers New Opportunities

Early revenue predictions point to an uncertain year for the retail industry. Although the National Retail Federation forecasts…

Features March 21
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GlassesUSA Boosts AOV 15% On Orders Of More Than $120 With Installment Payments

With a consumer base that includes increasingly debt-conscious Millennials, GlassesUSA believes that customers should not have to worry about…

Features March 19
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Exclusive Q&A With Brian Solis: Why Innovation Is Key To Engaging ‘Gen C’

We’ve all heard about Generations X, Y (a.k.a. Millennials) and Z, but have you heard about Generation C?…

Features March 12
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What To Expect From #RIC19 Panels: AI, Women’s Leadership, Pop-Ups

Every year, thought-provoking panel discussions are a staple of the Retail Innovation Conference agenda, because they allow a…

Features March 12
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Top Takeaways From Holiday Earnings: Store Closures Will Continue, Best Buy Comes Out A Winner

After retail got hit with the tough (though controversial) news that industrywide sales fell 1.2% in December, anticipation…

Features March 4
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Shoptalk 2019: Nordstrom President Bets Big On Stores As ‘Long-Term Investments’

Erik Nordstrom being interviewed by Courtney Reagan, CNBC Two of retail’s biggest traditional players — Nordstrom and Macy’s…

Features March 4
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ETail West Report: Humanization Is The Next Phase Of Personalization

Sessions at the eTail West show, held Feb. 19-22 in Palm Springs, Calif., covered an impressively wide range…

Features March 1
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Exclusive Q&A: How Long Will The ‘Amazon Effect’ Continue To Rock Retail?

Despite the millions of words that have been written about Amazon, its actions often remain mysterious — so…

Features February 26
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