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#RIC19: Marketing/Customer Engagement And Omnichannel CX Sessions

(l. to r.) Andrew Gaffney, Retail TouchPoints; Katharine Bahamonde Monasebian, Barneys New York; Todd Treonze, Brooks Brothers The…

Features June 3
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#RIC19: Digital Strategies And Operational Planning Track Coverage

The 2019 Retail Innovation Conference featured 24 breakout sessions organized into four tracks: • Digital Strategies • Operational…

Features May 31
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Exclusive Chris Walton Q&A: 4 Technologies That Target Retail Pain Points

During his 20 years in retail, Chris Walton has grown adept at combining a long-term, high-level view with…

Features May 21
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#RIC19 Showcases Innovative Technology Solutions

The 20 sponsors of the 2019 Retail Innovation Conference offer services and solutions designed to address retailers’ biggest…

Features May 16
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Exclusive Q&A: ‘No Longer Sufficient’ To Market To An Anonymous Customer Base

Despite their name, customer loyalty programs are not really about instilling loyalty. A more accurate name might be…

Features May 15
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#RIC19: What Next-Gen Retail CEOs Can Learn From Macy’s Innovation Formula

Top photo: 3DEN space in Hudson Yards Right photo: Parinda Muley, VP of Innovation and Business Development at…

Features May 13
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#RIC19: Income Shapes Millennials’ Behavior More Than Age

Kasey Lobaugh, Deloitte It’s a convenient form of demographic shorthand to lump together all Millennials as a single…

Features May 10
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#RIC19: Quick Quotes From The Retail Innovation Conference

The fifth annual Retail Innovation Conference is now in the books, and Retail TouchPoints will be providing complete…

Features May 9
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#RIC19: 5 Steps To Success In An Economy Where ‘Impatience Is A Virtue’

How can retailers succeed in a world where “technology that can put us in the center of everything”…

Features May 8
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