Ecommerce Glitches Frustrate 40% of Shoppers, But Clearer, Proactive Guidance Can Mitigate Problems
Friction is an ecommerce sales killer, and retailers have room to improve: 40% of shoppers have recently struggled…
Features October 5
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Jonathan Adler Boosts Site Traffic and Conversion Rates With Email Personalization
In early (pre-pandemic) 2020, Jonathan Adler was poised to have a good year. The home décor and furniture…
Features October 2
Holiday Success Recipe: Strategically Target Discounts, Focus on Fulfillment , Amp Up Agility
The 2020 holiday season will be dominated by uncertainty, a sharp contrast to the relatively steady growth in…
Features October 1
For Premium Loyalty Program Success, Focus On Top 20% Of Customers
Launching a successful premium loyalty program can be a matter of finding the right pitch: 70% of shoppers…
Features September 30
#RSP20 Webinars Offer Guide for Growth in the New Retail Reality
Retailers seeking guidance as they look ahead to an uncertain Q4 will find plenty of solid, practical advice…
Features September 29
The Need for Delivery Speed Drives Holiday Hiring
Seasonal hiring provides a window into retailers’ priorities, and 2020 demonstrates both the COVID-19-powered growth in ecommerce and…
Features September 28
CMO Council Report: Why Paid And Earned Media Must Be In Sync For Retail Success
Marketing and communications are two sides of the same coin, but their respective teams are often at odds…
Features September 25
Exclusive Q&A: Why Zulily Has Refocused On Moms — Including Everyone Doing A Mom’s Job
Zulily has consistently targeted moms as its core demographic, and the retailer is refocusing on this commitment under…
Features September 23
Tales From The Pandemic: 5 Lessons From ThirdLove CEO Heidi Zak
All retail businesses felt the aftershocks of COVID-19 — whether in the form of stalled business, forced layoffs…
Features September 22Top Stories
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