Blue Nile Taps Load Testing and Production Lockdowns to Prep for an Unpredictable Holiday Season
Every retailer is bracing for the incoming surge of ecommerce holiday traffic, but perhaps no category faces as…
Features November 20
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Exclusive eBay Q&A: ‘Mindful Spending Isn’t a Trend — It’s Here to Stay’
In pursuit of its goal of becoming the leading global marketplace for buyers and sellers, eBay has been…
Features November 19
How American Eagle, Kroger and Snap are Reinventing Customer Experiences for a COVID Age
The coronavirus pandemic has pulled retailers in a number of different directions as they react to shifting shopping…
Features November 18
Blockbuster Alibaba Singles Day Signals China’s Economic Recovery, U.S. Opportunities
The topline numbers from Alibaba’s 11.11 shopping festival indicate the strength of China’s rebound from the impact of…
Features November 16
Backcountry Bolsters Digital CX to Manage Outdoor Recreation Shopping Surge
Fueled by consumers’ desire for safer, socially-distant-friendly entertainment during the pandemic, the increased interest in outdoor recreation has…
Features November 13
How AT&T’s Early Pandemic Experience Prepared it for a Unique Holiday Season
Managing a product release as huge as the iPhone 12 can be a tricky proposition during the best…
Features November 11
Holiday 2020: With $189 Billion in Online Sales on the Line, Transparency and Social Outreach are Essential
Retailers have reason for cautious optimism this holiday season: shoppers are expected to spend an average of $997.79…
Features November 10
Rachel Zoe Rebrands Box of Style Subscription Program as CURATEUR, Expands Member Benefits
Fashion icon Rachel Zoe has taken her subscription offering, Box of Style by Rachel Zoe, and relaunched it…
Features November 9
How Schnuck Markets Harnessed Robots to Take Cleanliness to the Next Level
Since the start of the pandemic, cleanliness has become more important than ever. This is a particularly important…
Features November 6Top Stories
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