Exclusive Q&A: How Amazon’s Marketplace Disconnects Sellers from Their Customers
Jon Elder gives credit where it’s due: selling on the Amazon Marketplace and using Fulfillment by Amazon (FBA)…
Features January 6
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Retail Sales Grew 3% Over Extended Holiday Purchase Period — And the Season Isn’t Over Yet
Preliminary holiday 2020 results have proven unsurprising so far: analysts expect modest year-over-year growth fueled by a massive…
Features January 5
e.l.f. Beauty’s Growth Formula: TikTok, Clean Products and a Clear Brand Mission
As many brands continue to “pivot” and find ways to evolve their businesses amid the chaos that is…
Features January 4
Sportswear Brand On’s First Global Flagship Debuts With a ‘Magic Wall’
Swiss performance sportswear brand On has opened a global flagship store in New York’s NoHo neighborhood — its…
Features January 4
How Virtual Stores Bring the Joy of Discovery to Online Shopping
The joy of serendipitous discoveries that comes from shopping IRL has proven an elusive experience to replicate online…
Features December 23
Exclusive Q&A: How Edible Arrangements Personalizes Content and Message Cadences to Individuals’ Tastes
From double-digit sales declines in 2019 to record-breaking double-digit increases in 2020, gift company Edible Arrangements has done more…
Features December 21
Harry Rosen Goes ‘Headless’ to Support Digital Service Shift
Associates play a crucial in the omnichannel customer experience. They create a face for the brand and use…
Features December 18
Webinar: Kearney Supply Chain Expert Identifies 5 Key Resiliency Challenges
The COVID pandemic caused significant disruption to 80% of supply chains around the world, with the result that…
Features December 16
Rethinking Post-COVID Shopping: ‘Retailtainment’ and Enhanced Omnichannel Experiences
COVID has pushed retail supply chains to their limits, from the initial stock-up period at the start of…
Features December 14Top Stories
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