Latest In: Features

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As ‘Appointment Retailing’ Use Cases Expand, More Brands See Value

Count appointment-based selling as another existing trend that was supercharged by COVID-19. Retailers such as Best Buy and…

Features February 18
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Investors, Real Estate Execs Agree: ‘Medtail’ Investments Will Surge in 2021

With the acceleration and volatility of COVID-19, the wellness industry saw a surge in consumer demand and supplier…

Features February 17
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Euromonitor Consumer Trends 2021

5 Ways COVID-19 has Reshaped Consumer Behavior

With COVID-19 case counts declining and vaccination efforts underway, eager consumers and retailers are both looking hopefully toward…

Features February 12
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Experience Insiders: 1-800-Flowers is Building a Digital Community

Like many businesses, 1-800-FLOWERS, Inc., has had to rethink its role in customers’ lives, especially during holidays and landmark moments. Tapping…

Features February 11
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Nike Returns to its Oregon Roots with Latest ‘Live’ Store Design

Located in its birthplace of Eugene, Ore. and inspired by the local neighborhood, the latest Nike Live store…

Features February 10
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NRF 2021: Retail Diversity Leaders Reveal Strong Strategies for Supporting Equality

Diversity has become an increasingly hot topic in retail recently, with the industry moving to increase representation across…

Features February 9
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Post-COVID Best Practices: Combine Mall Product Pickups, Give In-Store Shoppers More Personal Space

Analysts recorded 15,000 retail stores closures in 2020, marking a shift that will have a massive impact in…

Features February 8
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NRF 2021: How rue21 and O’Reilly Auto use Measurable, Bite-Size Training to Support Frontline Workers

Frontline employees were thrust into the spotlight by the unique conditions of the coronavirus pandemic — in large…

Features February 5
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Cross Border Commerce

Survey: COVID-19 Travel Restrictions Spur Huge Growth in Cross-Border Ecommerce

On the surface, 2020 wasn’t a great year for globalization. With borders closed and travel restricted, in-person international…

Features February 4
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