How Data Will Power Convenience at 10,000+ Wundermart Autonomous Stores
Autonomous convenience store retailer Wundermart is expanding its operations, with plans to open more than 10,000 checkout-free stores…
Features March 22
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4 Ways COVID-19 Gave Beauty Brands a Makeover
U.S. beauty spending took a hit across all categories in 2020, with makeup dropping 36%, skincare falling 13%…
Features March 19
The Post-COVID Store: How to Tap the Pent-Up Need for Interaction Without Sacrificing Safety
The return to brick-and-mortar will be a slow, steady process, and preparing stores for the great return will…
Features March 18
Building Loyalty via Meaningful Online CX: Advice from Clarks, Frederic Fekkai and Hanna Andersson
Every retailer knows the value of a great shopping experience, but actually delivering on this promise can be…
Features March 15
What Motivates Customers to Contribute UGC? Exclusivity, Sampling and Community
Brands know that user-generated content (UGC) — ratings, reviews, and consumers submitting video, imagery and Q&A content —…
Features March 12
Post-COVID Shopping Center Strategies: ‘Digital Districts’ and Landlord-Tenant Collaboration
The pandemic has weighed heavily on brick-and-mortar retail in general and shopping centers in particular, but the industry…
Features March 11
Q4 Roundup: Amazon and Target’s Success Spotlights Fulfillment Prowess, Stores or no Stores
Fulfillment was a key driver during the ecommerce-driven final quarter of 2020. Retailers that were positioned to handle…
Features March 10
3 Ways Livestreaming is Shaking Up the Retail Marketing Playbook
As retailers shift more of their attention and dollars to digital content and community-building activities, livestreaming has moved…
Features March 9
Exclusive Shikatani Lacroix Q&A: How Using Customer Data Can Humanize the Digital Experience
As technology and digital continues to infiltrate consumers’ lives, the need for human interaction and emotional connection is…
Features March 8Top Stories
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