How Neiman Marcus is Using Next-Gen Tech to Deliver on its Century-Old Promise
A lot has changed since the Neiman Marcus Group (NMG) was founded back in 1907, but one thing…
Features January 27
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NRF 2022 Special: Inside The Big Show
The National Retail Federation Big Show is, well, a big show for many in the industry…including Retail TouchPoints.…
Features January 26
Thinking Outside the Mall: Using Exterior Spaces to Draw Shoppers In
I used to live near the Palisades Mall in Nyack, N.Y. For those not familiar, it’s an enormous…
Features January 26
Inside the Metaverse Mania: Experts Identify 4 Key Challenges and Opportunities
The metaverse seems to be everywhere these days, while technically being nowhere. (Its entirely virtual existence is the…
Features January 25
Why Retailers Need to Prioritize the Post-Sale Experience
Operations Experience Management, or OXM, empowers brands and retailers to drive loyalty post-purchase. Rather than simply personalizing the…
Features January 24
Deloitte: Strengthening Employee Schedule Stability Can Help Retailers Relieve Labor Woes
Retailers are heading into 2022 in the face of serious challenges, including inflation and labor shortages, but many…
Features January 24
NRF Big Show 2022 Returns to In-Person Format Despite COVID Challenges
Against daunting odds, the 2022 National Retail Federation Big Show once again brought retailers and suppliers face to…
Features January 21
How IKEA and Grove Collaborative Help Consumers Act on Their Sustainable Intentions
Over the last few years, sustainability has become increasingly important to consumers. But as is often the case,…
Features January 20
‘Heritage Sometimes Isn’t Enough’: Ralph Lauren CEO on the Brand’s Reinvention
For more than 50 years, Ralph Lauren has successfully established and maintained its position as a classic brand.…
Features January 19Top Stories
