AI-Powered Store Intelligence Shines a Light on Shrink
For as long as shrink has been an issue in retail, it’s primarily been tied to human mistakes…
Executive Viewpoints June 21
Latest In: Executive Viewpoints
Chatbot-Powered Shopping: The Next Frontier of Generative AI
The world’s largest search companies — so far, Microsoft, Google and Baidu — are the pioneers of generative…
Executive Viewpoints June 20
Winning Back the Impulse Spending Mojo
Our recent study conducted with IHL, How Retailers Win Loyalty in an Omnichannel World, looks into the need…
Executive Viewpoints June 19
Why Shipping is the Key to Unlocking Exceptional Customer Experience
Over the last few years, the growth of ecommerce has seen an unprecedented surge. Between 2019 and 2022,…
Executive Viewpoints June 19
Unlocking Success in Search: The Importance of Holistic Search Intelligence
Google’s ever-changing SERP (search engine results page) landscape and intense competition pose a significant challenge for brands, retailers…
Executive Viewpoints June 16
How Can AI be Used in Retail Payments?
There has been a lot of talk about the OpenAI chatbot ChatGPT (and its competitor Bard, Google’s experimental…
Executive Viewpoints June 16
Automation Isn’t Always the Answer to Warehouse Inefficiencies
Never more so have retailers needed the mantra of resource optimization to cascade throughout their operations. Supply chain…
Executive Viewpoints June 15
As Retail Delivery Grows, Tax Authorities Look for Their Share of Revenue
Nearly every major retailer has embraced consumer demands for quick and easy delivery. In fact, experts predict that…
Executive Viewpoints June 14
5 Emerging Conversion Best Practices for Ecommerce Websites
In our post-pandemic world, online shopping behavior is rapidly changing — and modern ecommerce businesses need to adapt…
Executive Viewpoints June 13Top Stories
