Retail’s Biggest Blind Spot: The Anonymous Customer
Retailers are entering a new era of discovery. As AI-powered search reshapes how consumers find products, retailers are…
Executive Viewpoints March 10
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Beyond Small Business Saturday: How Neighborhood Shops are Powering Everyday Local Economies
Small Business Saturday began as a single day to cheer for Main Street. It worked. The twist is…
Executive Viewpoints March 9
The End of the Endless Aisle: The Paradox of Choice in Ecommerce
For years, ecommerce has succeeded on an assumption that the more a marketplace offers, the more users are…
Executive Viewpoints March 6
Meta’s Rise as Offsite Retail Media Infrastructure
For more than a decade, Amazon set the rules for retail media: own the traffic, own the data,…
Executive Viewpoints March 5
Retail’s Next Workforce Shift: How AI Agents are Reshaping Procurement, Risk and Cost Control
The consumer-packaged goods industry operates in a state of volatility. From the supplier side, there are increasing risks…
Executive Viewpoints March 4
7 Ways Retailers Should Prepare their Sites for the Rise of AI-Powered Buying
AI-driven shopping has moved from a pipe dream to reality, and it is already reshaping how online purchases…
Executive Viewpoints March 3
Payments, Fraud and AI: Why Retailers Can’t Afford to Ignore AML in 2026
For anyone working in online retail, 2026 is shaping up to be a year of major change. Customers…
Executive Viewpoints March 2
The Hidden Surge in Sales Promotion Fraud: What Retailers Must Prepare For in 2026
Sales promotions (i.e. cashbacks, rebates, trade-ins and incentive rewards) have long fueled sales growth and differentiation in consumer…
Executive Viewpoints February 27
Super Bowl Spikes, Everyday Risk: Why Peak Events Expose Retailers’ Fake‑ID Weak Spots
While retailers spent most of Super Bowl Sunday worrying about keeping chips, wings and beer on the shelf,…
Executive Viewpoints February 26Top Stories
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