Latest In: Executive Viewpoints

Dear Retailer, You Missed An Opportunity To Make Me A Happy(ier) Customer: 4 Tips For Increasing Value With Nontraditional Customers

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Snippet of Associate Editor Alicia Fiorletta’s previous blog post. In my opinion, the video and social strategies utilized…

Online Shopping – Easier Than It Looks By Fatima D. Lora, Associate Editor Connecting with brands and stores…

Reinventing Retail

 The forces of globalization, the Internet, social media and emerging sourcing models have drastically and permanently changed the…

Smart Supply Chain Goes Hand In Hand With Customer Service For Grocery Retailers

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Modern Day Focus Groups

You and your team settle in behind one way glass as eight women file into a room, all…

Discounting And Deals: The Ultimate Feedback Channel

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Office supply vendor and retailer OfficeMax is dipping into the channel world through a new “store-within-a-store” concept in which the…