Winning Customer Loyalty In A SoMoLo World
At Retail TouchPoints, we’re constantly covering how shoppers today are more connected, empowered and savvy than ever before. As…
Executive Viewpoints August 1
Latest In: Executive Viewpoints
Is Pay-By-Face Going Too Far?
By Debbie Hauss, Editor-in-Chief I just can’t get the image of John Travolta and Nicolas Cage from the…
Executive Viewpoints July 31CIOs: Learn How Managed Services Can Help Your Business
To differentiate the customer experience and offer the seamless, multichannel experience that consumers demand, retail CIOs must reliably and cost-effectively…
Executive Viewpoints July 30Are CPG Manufacturers Up To The Retail Challenge?
You don’t read a lot about how technology adoption differs based on the way various industries operate. For…
Executive Viewpoints July 30The Evolution Of Net Promoter Score: WoMI
By Larry Freed, President and CEO, ForeSee  Net Promoter Score, commonly referred to as NPS, was first…
Executive Viewpoints July 29See What You Missed This Month On @RTouchPoints!
Just in case you’ve been living under a rock for the last month, or have been off enjoying…
Executive Viewpoints July 26Cashing In With Social Loyalty Programs
Loyalty programs, frequent buyer initiatives and punch cards have been used for decades to help retailers connect with…
Executive Viewpoints July 25How Loyal Is Loyal? By Kim Zimmermann, Managing Editor Just for giggles I took out my keychain to…
Executive Viewpoints July 24Tips For Innovating Through Automation
Over the past few months, the retail industry has started to see economic recovery with U.S. online retail…
Executive Viewpoints July 23Top Stories
