The Customer Service Answer Is Simple And Intuitive!
By Will Roche, Author, RocheonRetail blog Everybody wants to feel special and get a great deal! It is…
Executive Viewpoints October 21
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Creating Face-To-Face Engagement Online
Frequent readers of the Retail TouchPoints blog know how much we love BaubleBar. The multichannel jewelry retailer has done a…
Executive Viewpoints October 18Marketing To The Verge Culture
Many retailers are struggling to effectively connect and engage Millennial consumers. Although this demographic group is characterized as…
Executive Viewpoints October 18Creating Moments Of Inspiration
As a retailer, it is so important to inspire and encourage customers to not only complete a purchase,…
Executive Viewpoints October 18Why You’re Listening To The Airline Guy About Customer Service
Retail TouchPoints is here at the #StellaSummit in the New York Stock Exchange in NYC, and it’s a beautiful…
Executive Viewpoints October 18How CMOs Are Benching The CIOs In This Fall’s Hottest Game: Real-Time Retailing
By Graham Cooke, Founder, CEO, Qubit It’s fall and there are two things on the mind of every…
Executive Viewpoints October 18Shopping For A Cause
Happy Thursday, RTP readers! It’s been a busy week for our team. We’re in the heart of our…
Executive Viewpoints October 17Nominate A Retail Innovator: 2013 Customer Engagement Awards
By Debbie Hauss, Editor-in-Chief Retail TouchPoints is now welcoming nominations for the 2013 Customer Engagement Awards! In its third…
Executive Viewpoints October 16Use Videos Along The Path To Purchase To Increase Sales
Keeping online shoppers engaged (and buying) takes constant attention from retailers. How do you borrow the tactics that…
Executive Viewpoints October 15Top Stories
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