Is Amazon Venturing Into Brick-And-Mortar?
It was only a matter of time before unnamed sources started buzzing about Amazon diving into the brick-and-mortar…
Executive Viewpoints October 15
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Stephen Dubner Teaches Retailers How To Think Like Freaks
What do retail, hot dog eating contests and the end of the world have in common? A lot,…
Executive Viewpoints October 14
How To Get To Omnichannel…Fast
As consumers, we’ve been experiencing omnichannel retail in our everyday lives. Retailers know that today’s shopper uses all…
Executive Viewpoints October 14
Turning Showrooming Into A Retail Advantage
Brick-and-mortar retailers are howling about “showrooming.” Someone comes into the store to see, touch and experience the product,…
Executive Viewpoints October 14Is Your Contact Center Driving Your Omnichannel Strategy?
By John Cray, Enghouse Interactive Many retailers recognize that satisfying the demands of today’s highly connected consumers requires…
Executive Viewpoints October 13Challenges For The Modern-Day CMO
By Alan Cohen, Giant Spoon Marketing has changed so much in the last few years. For those who…
Executive Viewpoints October 10Millennials Are Mobile And Visual
Millennials have been characterized as the “me, me, me generation,” but I would argue that it’s actually quite the…
Executive Viewpoints October 9
Differentiation Will Keep Offline Customers From Going Online
Let’s be honest. It’s far more convenient to shop from your couch than drive to the store, find…
Executive Viewpoints October 8Will Curbside Pickup Be A Bullseye For Target?
A top priority for any retailer is to create a great customer experience. Part of that great experience…
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