How To Use Technology To Provide A Better Customer Experience
By Scott Kreisberg, One Step Retail Solutions I’ve been in the retail industry for more than 20 years…
Executive Viewpoints September 12By Scott Kreisberg, One Step Retail Solutions I’ve been in the retail industry for more than 20 years…
Executive Viewpoints September 12Since we’re in the heart of Fashion Week, we thought it would be fun to outline the current…
Executive Viewpoints September 11Before the Target breach, which shook the data security industry to the core, many big companies didn’t see…
Executive Viewpoints September 10Starbucks recently announced that it will be unveiling new store formats to address the wants and needs of…
Executive Viewpoints September 10Looks like more consumers were hitting the stores for back-to-school shopping. New results from Euclid’s retail benchmarks report…
Executive Viewpoints September 9Retailers have not fully reorganized for the omnichannel era. It’s a point that’s underscored in a recent study…
Executive Viewpoints September 8By David Speights, The Retail Equation Businesses, including retailers, are losing 5% of revenues to fraud every year,…
Executive Viewpoints September 8By Greg Sherry, Verint Systems The rewards for organizations that succeed at providing omnichannel customer experience excellence are…
Executive Viewpoints September 5Increasingly, retailers are collecting large volumes of transaction data at the point of sale. This data makes pinpointing…
Executive Viewpoints September 4