Latest In: Executive Viewpoints

Could Fraud Prevention Efforts Lead To Lost Sales?

Data security and fraud have become top-of-mind for retailers of all sizes and across all categories. As e-Commerce…

I always find it interesting to see how brands and retailers develop the design concepts and overall layout…

Amazon Allows Customers To ‘Make An Offer,’ But Will It Make An Impact?

In typical Amazon fashion, the online giant has unveiled a new feature that may have potential to shake…

Consumers Are Shopping Small For The Holidays

By Alicia Fiorletta, Senior Editor  Don’t get me wrong – I love big-box retailers and department stores, but…

Cybersecurity Is Not Just For Payments

Over the last year, payment card security — or actually, the lack of payment card security — has…

Target went viral at the start of the holiday season, and it wasn’t for anything the retailer did…

Post-Cyber Weekend Customer Retention Tips

The holiday season is a great time to drive big revenue numbers from your existing customer base, but…

E-Commerce Sales: We Can Do Better Than 9%

Each year, online sales take a bigger slice of the “total retail sales” pie. In 2014, analyst firm Forrester…

Tech Tools To Make The Independent Retailer’s Holiday Season Merry

If you had to grade yourself on your level of technology adoption, would you be headed for the…