Latest In: Executive Viewpoints

Amazon Design Perspectives design:retail design:retail News ergonomics San José State University Yue Luo

Revolutionizing Retail: How Ergonomic Robots Enhance Shopping Experiences

Robots and automated technology are becoming a typical feature in the retail industry, with robots streamlining operations, reducing…

Executive Viewpoints January 8
Gartner Plus One Robotics Ryan Hannon Statista warehouse robotics

In 2025, Changing Consumer Demand will Reshape the Supply Chain

According to Gartner, more than three-quarters of supply chain leaders are being asked to improve their customer experience…

Executive Viewpoints January 8
Gartner returns fraud Tom Enright

Returns Fraud: Identifying and Addressing a Growing Threat

With the holiday season out of the way, next to come is a wave of returns that will…

Executive Viewpoints January 7
Impact Analytics NBER nearshoring Prashant Agrawal Rishabh Dubey

Navigating the Tariff Era: A Strategic Roadmap for Retailers

The re-emergence of tariffs on the global trade horizon has once again thrust the retail industry into uncertainty.…

Executive Viewpoints January 6
Baymard Institute composable commerce Holly Hall MACH Alliance

Reducing Cart Abandonment Online: How Composable Commerce Improves Conversions

When dealing with digital cart abandonment, retailers must focus on what they can control — and that’s delivering…

Executive Viewpoints January 3
eBay Michael Yamartino Route SHEIN Temu TikTok Shop wish

Navigating the Divide: How Low-Cost Ecommerce has Shattered Consumer Expectations

Temu just became the second most visited ecommerce site, bumping incumbent Ebay to #3 after years of no…

Executive Viewpoints January 2
fabric Jay Topper oms pwc returns

Note to Retailers: How to Maximize the Post-Purchase Experience With a Modern Order Management System

Delivering a smooth and frictionless post-purchase experience should be a top priority for every retailer. According to PwC,…

Executive Viewpoints January 1
Deloitte Ellie Crawford Manhattan Associates mckinsey radial

Rethinking Retail Returns

Welcome to the world of retail returns, an expensive, cumbersome – yet essential – part of the industry.…

Executive Viewpoints December 31
AnalyticsIQ commerce media contextual advertising data privacy eMarketer Margo Hock

Strategic Synergy: Combining Contextual Advertising, Commerce Media and Marketing Data

Today, brands are continuously seeking innovative strategies to effectively reach and engage their target audiences, and commerce media…

Executive Viewpoints December 30
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