What Did Cyber Monday Teach Us About Digital Infrastructure? Slow Is The New Down
By Jack Sweeney, SevOne The outages and slowdowns that plagued web sites for retailers like Target, Neiman Marcus,…
Executive Viewpoints December 11By Jack Sweeney, SevOne The outages and slowdowns that plagued web sites for retailers like Target, Neiman Marcus,…
Executive Viewpoints December 11Now that we’re moving into the heart of this crucial selling season, retailers realize they not only must…
Executive Viewpoints December 10RadioShack has certainly been down a rough road in recent years. Upon years of declining sales and relevance,…
Executive Viewpoints December 9By Adam Blair, Executive Editor As a long-time lover of bookstores large and small, I’m always alarmed at…
Executive Viewpoints December 8Dynamic pricing. Its appeal is obvious: adapt pricing — in-store and online — to drive demand, maximize margins…
Executive Viewpoints December 8Customer delight is often conveniently defined as a great purchase experience. There’s no debating that a great experience…
Executive Viewpoints December 8Do you feel special when a company where you’ve just shopped sends you a personalized email, thanking you…
Executive Viewpoints December 8By Rory Dennis, GM and Founder, Amplience There’s no doubt that the e-Commerce market is expanding, not just…
Executive Viewpoints December 7By Brian Elliott, Periscope, a McKinsey Solution It’s no secret that retailers are under immense pressure to improve…
Executive Viewpoints December 4