Latest In: Executive Viewpoints

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What Did Cyber Monday Teach Us About Digital Infrastructure? Slow Is The New Down

By Jack Sweeney, SevOne The outages and slowdowns that plagued web sites for retailers like Target, Neiman Marcus,…

Executive Viewpoints December 11
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Retail Recap Of The Week

Now that we’re moving into the heart of this crucial selling season, retailers realize they not only must…

Executive Viewpoints December 10
editor Q&A Nick Cannon RadioShack

RadioShack Reels In Nick Cannon: Will It Pay Off?

RadioShack has certainly been down a rough road in recent years. Upon years of declining sales and relevance,…

Executive Viewpoints December 9
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Literary Irony: Non-Book Merchandise Could Rescue Bookstore Chain

By Adam Blair, Executive Editor As a long-time lover of bookstores large and small, I’m always alarmed at…

Executive Viewpoints December 8
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Dynamic Pricing: A Game-Changer Or A Gamble?

Dynamic pricing. Its appeal is obvious: adapt pricing — in-store and online — to drive demand, maximize margins…

Executive Viewpoints December 8
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Personally Perfect: How Individualized Value Explodes The World Of Retail Potential

Customer delight is often conveniently defined as a great purchase experience. There’s no debating that a great experience…

Executive Viewpoints December 8
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Creating That Magic Moment Through Customer Experience

Do you feel special when a company where you’ve just shopped sends you a personalized email, thanking you…

Executive Viewpoints December 8
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E-Commerce Gone Global: Examining the Localization Challenge

By Rory Dennis, GM and Founder, Amplience There’s no doubt that the e-Commerce market is expanding, not just…

Executive Viewpoints December 7
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Four Keys To Effective Price Optimization

By Brian Elliott, Periscope, a McKinsey Solution It’s no secret that retailers are under immense pressure to improve…

Executive Viewpoints December 4
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