Latest In: Executive Viewpoints

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How To Gain Customer Loyalty In Retail Banking: Customer Experience 2.0

For the past several years the term ‘Customer loyalty’ has become a real trend in almost all spheres…

Executive Viewpoints January 12
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Overcoming Fear Of Digital Transformation

You’re already on the path of digital transformation if you have a well-constructed web site with a scalable…

Executive Viewpoints January 12
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Retail’s Role In Stopping Climate Change In Its Tracks

By Lori Mitchell-Keller, SAP As signs of climate change continue to emerge through changing weather patterns and melting…

Executive Viewpoints January 11
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Why Data Is Bridging The Chasm Between Brick-And-Mortar And Online Retail

By Randy Brasche, Euclid Analytics For the past several years, we’ve heard the over-hyped online vs. brick-and-mortar debate.…

Executive Viewpoints January 8
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Retail Recap Of The Week

With only one week down, retail news is already off to a hot start. Feel free to check…

Executive Viewpoints January 7
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What Was The Biggest Retail Story Of 2015?

With customers constantly raising their expectations of the shopping experience, retailers are upping their game in turn. New…

Executive Viewpoints January 6
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Retailers, Heads Up: Google Just Invented The Mobile Browser

Self-driving cars? Hot-air balloon Internet-delivery? Alchemy-tech projects from Google X’s laboratory. Now, finally the Mountain View scientists launch a moonshot…

Executive Viewpoints January 5
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Retailers Are Missing The Boat On Retargeting, But They Don’t Have To

Digital ads today tend to follow us around the Internet. One minute you are casually browsing for a…

Executive Viewpoints January 5
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Four Ways To Improve The Customer Experience In 2016

The customer experience has evolved into a major differentiator in today’s marketplace. Not only can it inaugurate customer…

Executive Viewpoints January 5
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