Latest In: Executive Viewpoints

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Attention C-Level Execs: Own The Customer Experience To Drive Digital Success

By Glenn Taylor, Associate Editor While every retailer desires a digital transformation that sets them apart from peers…

Executive Viewpoints May 31
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How To Better Understand The Bot Ecosystem

Bots get a bad rap. They’re paralyzing web sites, scraping unique content, and taking over the Internet, right?…

Executive Viewpoints May 31
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5 Steps To Secure Customer Loyalty Today

Thanks to powerful mobile devices, the whole world is a consumer’s marketplace. It’s easy to compare features and prices, read…

Executive Viewpoints May 31
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How To Choose A Training Solution For Your Retail Organization

You know that much of your retail success lies in the hands of your associates. You also know…

Executive Viewpoints May 31
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How Image Recognition Is Changing The Social Marketing Game

By Ben Plomion, GumGum By now users of apps and devices like Siri, Cortana and Amazon Echo are…

Executive Viewpoints May 27
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Should Gap Consider Selling On Amazon?

In an annual investor meeting, Gap Inc. CEO Art Peck made a perhaps surprising admission, noting that the…

Executive Viewpoints May 25
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Samsung: Experience You Can’t Buy

By Adam Blair, Executive Editor As part of the Retail 20 20 event I attended last week, our…

Executive Viewpoints May 24
Executive ViewPoints Walmart

The Little Guy Is The New Walmart

The retail market is undergoing a significant shift, but not in the way that you think. The age…

Executive Viewpoints May 24
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How To Reduce Loss For Excess And Returned Merchandise

Consumer behavior is continuing to shift: online spending is rising while brick-and-mortar foot traffic is declining. What’s more,…

Executive Viewpoints May 24
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