Retailers vs. Bots: The New Fraud Battle
By Sarah Zilenovski, ClearSale The e-Commerce industry is battling a huge wave of card-not-present fraud, and small businesses…
Executive Viewpoints January 20
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How Steve Madden And Dunkin’ Donuts Make Personalization More… Personal
By Klaudia Tirico, Features Editor The Retail TouchPoints team and I just came off three very busy days…
Executive Viewpoints January 18
3 Guiding Principles Of Developing A 1-to-1 Customer Experience
The 1-to-1 customer experience: it’s what your shoppers expect. They experience it with Netflix and Facebook on a…
Executive Viewpoints January 18
Subscription Services, Unboxed
Many of today’s fastest-growing companies offer subscription services — companies like Netflix, Dollar Shave Club, Blue Apron, LifeLock…
Executive Viewpoints January 18A Fulfillment And Logistics Guide For Subscription Box Brands
By Maria Haggerty, Dotcom Distribution Subscription boxes have quickly gone from a niche product category to a mainstream…
Executive Viewpoints January 17SMS Text Messaging Will Reign King of 2017
By Andy Shirey, OpenMarket In today’s world of constant connectivity and communication, smartphone users are never without their…
Executive Viewpoints January 13Neiman Marcus Shows Why Retail IPOs Are A Risky Business
By Glenn Taylor, Senior Editor Nearly 18 months after filing for an initial public offering (IPO), Neiman Marcus…
Executive Viewpoints January 12RTP Editors’ Top Takeaways From CES 2017
The CES (formerly known as the Consumer Electronics Show) is renowned for showcasing the latest and (potentially) greatest…
Executive Viewpoints January 11
Understanding the Customer Journey In A Multiscreen World
Remember the days of one screen, one activity? Those days are long gone, and have given way to…
Executive Viewpoints January 10Top Stories
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