Latest In: Executive Viewpoints

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Smile For The Camera: Use Selfies To Boost Customer Engagement

By Adam Blair, Executive Editor The new Broadway musical Amélie, based on the beloved 2001 movie starring Audrey…

Executive Viewpoints April 4

The Dreaded Return: Are Retailers Missing A Big Opportunity?

Haley Sayres, a San Francisco-based technology analyst, is the prototypical modern-day shopper. She researches purchases online, visits stores…

Executive Viewpoints April 4

Four Payment Tech Predictions For 2017

The world of payments is about to change dramatically in 2017, shaped in large part by shifting consumer…

Executive Viewpoints April 4

Consistent And Reliable Application Performance Powers The Personalized In-Store Experience

Envision this: When you walk into your favorite store, an associate, holding a tablet, greets you by name…

Executive Viewpoints April 4
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The Dangers of Search Engines When Seeking Customer Service Info

By James Ramey, DeviceBits Search engines have been widely used for almost twenty years now. Can anyone even…

Executive Viewpoints April 3
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What Marigolds Mean In Mexico (And Other International Growth Tips)

By Kate Munro, Bamboo Rose Blindly navigating cultural differences can land a world traveler in a sea of…

Executive Viewpoints March 31
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How Can Brands Fight Organized Retail Crime?

Organized retail crime (ORC) continues to be a thorn in the side of merchants everywhere. In the latest…

Executive Viewpoints March 29
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Money Can’t Fix What’s Broken At Sears Holdings

By Tim Parry, Managing Editor The end is near, and I believe Q2 2017 will finally be the…

Executive Viewpoints March 28
key opinion leaders

Influencers Accelerate U.S. E-Commerce Sales In China

For efficient brand impact in China’s massive retail market, more U.S. retailers are turning to key opinion leaders…

Executive Viewpoints March 28
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