Latest In: Executive Viewpoints

Three Ways Retailers Can Compete Against The Amazon Effect

Today, you can’t have a conversation about the current state of retail without mentioning Amazon and the effect…

Executive Viewpoints July 5
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The Hybrid Solution To The Customer Service Dilemma

By James Ramey, DeviceBits Assisting customers on a brand’s products and services has provided countless solutions to the…

Executive Viewpoints June 30
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Are Consumers Willing To Shop In A Robotic Grocery Experience?

The Amazon acquisition of Whole Foods is top-of-mind in retail and on Wall Street. Every retail and business…

Executive Viewpoints June 28

Avoiding The Delete Button: Creating Emails Consumers Want To Open

Email continues to be the little engine that could — while it’s a long-established channel, it continues to…

Executive Viewpoints June 28

How to Get (And Keep) Customers In-Store

The struggle to stay competitive and exceed customer expectations in today’s retail landscape is palpable. For brick-and-mortar retailers,…

Executive Viewpoints June 27

Solving The Mobility Marketing Riddle

Innovations in e-Commerce continue, some created by clever marketers and some by consumers themselves. Individuals have taken to…

Executive Viewpoints June 27

Seven Key Indicators Of A Loyalty Program That Truly Drives Devotion

Retailers are regularly revamping, enhancing and merging their loyalty and rewards programs to create devoted customers — as…

Executive Viewpoints June 27
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Can Big Data and Predictive Analytics Rescue the Retail Industry?

By Georges Smine, Opera Solutions Recent news about closures of brick-and-mortar stores paints a gloomy picture for the…

Executive Viewpoints June 26
cheryl sullivan dynamic pricing e-commerce pricing Revionics

Dynamic Pricing Unleashed: Dynamic Pricing Beyond E-Commerce

By Cheryl Sullivan, Revionics Dynamic Pricing, or high-frequency pricing, is a growing trend in the retail industry. It…

Executive Viewpoints June 23
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