Driving Revenue When Retail Stores Are Closing: Surviving The Retail Bust
The list of retailers closing stores is growing at a record rate, some calling it an extinction-level event.…
Executive Viewpoints October 17
Latest In: Executive Viewpoints
Customer Service Really Is The Key To Customer Happiness
By Debbie Hauss, Editor-in-Chief Last week I had the opportunity to Chair the Retail Day at the GITEX…
Executive Viewpoints October 17
Who Stole My Profits? An Insight To Hidden Ways In Which Your Business Is Bleeding
Running a successful retail business? You’re probably making unprecedented sales across channels, and the picture of the future…
Executive Viewpoints October 17Analog Vs. Digital: Room For Both?
By Ryan James Dee, Interactions The world is flat…screened. According to the International Telecommunication Union, 81% of the…
Executive Viewpoints October 16The B2B Of The Future: Bot To Bot Marketing
By Adam Fingerman, ArcTouch Mobile & Connected Experiences No doubt about it, bots are coming. Forgive the hyperbole,…
Executive Viewpoints October 13Is Shoe Rental A Step Too Far For DSW?
When retailers offer complementary services along with products, it can be a great way to stand out in…
Executive Viewpoints October 11Q&A: How ‘Corporate Culture’ Became A Bottom-Line Issue
By Adam Blair, Executive Editor When it’s placed alongside more concrete assets like real estate, on-hand inventory and…
Executive Viewpoints October 10
Customer Lifecycle Marketing: A Simple Yet Powerful Concept
Studies show it costs nearly five times as much to acquire customers than to retain them over the…
Executive Viewpoints October 10
Data Convergence; The Role of Machine Learning in Retail
Big-data driven changes are sweeping through the retail industry. Though the retail sector is no stranger to big…
Executive Viewpoints October 10Top Stories
