How CX Will Make This Holiday Less Apocalypse And More Revival
As autumn moves into full swing, retailers work to finalize their preparations ahead of the holiday shopping surge.…
Executive Viewpoints October 29
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Souq Might Be One Of Amazon’s Best Acquisitions
By Hendrik Laubscher, Buy Box Experts There are few e-Commerce markets as exciting as the Middle East. The…
Executive Viewpoints October 26
Design Thinking For Retail Innovation
Having worked with the retail industry day in and day out, I have come to terms with the constant…
Executive Viewpoints October 26
How Home Delivery Services Have Changed Shopping Behaviors And Brand Loyalties
Home delivery is shaping the way businesses connect with their customers. Thanks to Amazon, the seismic shift in…
Executive Viewpoints October 25The Great Sears Demise: What Can Retailers Learn?
It had been predicted by multiple retail analysts for quite some time, but the long and winding road…
Executive Viewpoints October 24
Looking For A Competitive Advantage? Don’t Overlook Your Supply Chain
By 2021, 71% of logistics leaders believe their supply chain will be a key driver of quality customer…
Executive Viewpoints October 24The Case For An Updated Focus On Customer Lifetime Value
By Adam Blair, Executive Editor Today’s marketers have lots of tools for measuring individuals’ Customer Lifetime Value (CLV).…
Executive Viewpoints October 23
How Retailers Can Make The Most Of “America’s Hottest Job”
Bloomberg recently declared the data scientist to be “America’s Hottest Job,” citing a national trend of employing those…
Executive Viewpoints October 23
Using Location Intelligence To Boost Retail Efforts
Whether it is McDonald’s determining which locations are ripe for kiosk ordering systems or a mom-and-pop hardware store…
Executive Viewpoints October 22Top Stories
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