Latest In: Executive Viewpoints

customer satisfaction no no no retailing reviews transactional

Unconventional Marketing: Turn Public Complaints Into Gold And Boost Your Sales Up To 40%

By Jaakko Timonen, No No No Are you one of the marketers who is constantly asking how to…

Executive Viewpoints December 31
checkpoint packaging security security labels

Getting The Most Out Of Security Labels For Increased Sales

By David Dalton and Keith McUmber, Checkpoint Systems Brands spend millions every year designing and refining product packaging…

Executive Viewpoints December 28
Blume Global delivery drivers telematics

Crisis On The Highway: The Impact Of Technology On The Driver Shortage

By Mark Pluta, Blume Global There’s a shortage of truck drivers across the nation, and the crisis hit…

Executive Viewpoints December 27
c3 metrics

Analysis Paralysis: How Brick-And-Mortar Can Compete With Data That Matters

“Survival” is the word of the year for department stores. Since the online boom, digital has slowly —…

Executive Viewpoints December 26
feedvisor

More Holiday Sales Cheer, Less Returns Season Fear: Optimizing Your Returns Strategy on Amazon

Each year, the season of giving also sparks the season of giving back —  and not of the…

Executive Viewpoints December 26
LiveOps

Consumers Are Willing To Pay More For Better Customer Service. They Shouldn’t Have To

You’ve probably seen the statistic. Consumers are willing to pay up to 16% more for a better customer…

Executive Viewpoints December 26
workjam

Successful Experiential Retail Demands A Connected Workforce

Experiential retail can present unexpected challenges. For instance, in July 2018, North American retailer Build-a-Bear had to end…

Executive Viewpoints December 26
#holiday2018 Michael Hess waste costs Waste Harmonics

How Retail Companies Can Handle Holiday Season Chaos

By Michael Hess, Waste Harmonics The holiday season is a highly anticipated and busy time for owners and…

Executive Viewpoints December 21
catalogs Customer loyalty ecommerce emre baran personalization Qubit
0aaaEmre Baran Qubit

From Catalogs To E-Commerce: Using Personalization To Deliver Customer Loyalty

In Venice in 1498, publisher Aldus Manutius created a catalog of the books he was printing. 15th century…

Executive Viewpoints December 21
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank