Three Lessons From The 2018 Holiday Retail Season
With the dust settling from the holidays, it’s an important time to look back at consumer shopping behavior…
Executive Viewpoints January 21
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How To Leverage Data Before, During And After Your Retail Event
By Kevin Hubschmann, Splash Retailers, I’m going to let you in on a little secret: units per transaction,…
Executive Viewpoints January 18
How To Get Customers Back Into The Store
While the consumer retail experience appears to be leaning increasingly more to the digital side, 73% of consumers…
Executive Viewpoints January 18
How Can Retailers Turn Disgruntled Customers Into Happy Ones?
Retailers have tried for decades to improve customer satisfaction, yet recent Customer Rage surveys indicate that complaint satisfaction…
Executive Viewpoints January 17
Personalization Best Practices For Data-Centric Retailers
In a world where your customers and prospects are expecting personalized communication, more customer data means more complex…
Executive Viewpoints January 16
Are Mobile Coupons The Answer To Higher Redemption Rates?
As some frustrated marketers continue to see their traditional paper coupon redemption rates drop, others are discovering viable…
Executive Viewpoints January 15Exploring Retail Revolution: The Correlation Between Technological Advancements In Financial Services And Online Retail Success
By Carter Hunt, Western Union Technological advancements in the financial services industry are evolving through complex tools like…
Executive Viewpoints January 14
How Brands Can Deliver On The Promise Of Curbside Experiences
Retail needs to change. As a whole, retailers have to become more attentive, and quicker to react to,…
Executive Viewpoints January 14
Many Paths To E-Commerce Success — Which One Is Right For Your Company?
This holiday season, more than half of commerce orders were made on mobile, up from 41% in 2017.…
Executive Viewpoints January 11Top Stories
