Culture Is The Key to Great Service
Conventional approaches to building a customer-centric culture involve topics like putting the customer first. While all of this…
Executive Viewpoints May 7
Latest In: Executive Viewpoints
Get Prepared To Implement BOPIS Across The Enterprise
By Jeff Winsper, Black Ink Technologies There’s a rising tide of online competition for independent dealers, but there…
Executive Viewpoints May 6
Issues With The Lack Of A Universal Sizing System
We’ve all experienced the frustrations associated with the lack of a universal sizing system across retail. It’s created…
Executive Viewpoints May 6Retailers Implement Device Intelligence To Counteract Credential Stuffers
By Chris Ryan, Experian It’s an all too familiar scenario — a consumer recognizes an online purchase they…
Executive Viewpoints May 3
The On-Demand Economy And Retail: Is The Tipping Point Upon Us?
I read a poignant column the other day from a favorite journalist of mine, Kara Swisher, Editor of…
Executive Viewpoints May 3
How Embracing Informal Learning Can Help Retail Organizations Thrive
Engaging, retaining and growing talent in retail has implications far beyond employee churn. Companies that cultivate an organizational…
Executive Viewpoints May 2RTP Editors Reveal Their #RIC19 Hot Picks
With a jam-packed agenda that includes Store Tours at Hudson Yards and insights from 50+ retail experts, the…
Executive Viewpoints May 1
How Retail Inventory Efficiency And Accuracy Impacts The Customer Experience
As omnichannel retailing requires greater and greater precision, the stakes surrounding inventory accuracy — or the lack thereof…
Executive Viewpoints May 1
How To Make Retail Influencers More Accountable
Anyone who has watched one or both of the recent dueling Fyre Festival documentaries was undoubtedly struck by…
Executive Viewpoints April 30Top Stories
