Latest In: Executive Viewpoints

ai Executive ViewPoints JDA joann martin machine learning returns
0aaaJoAnn Martin JDA

Creating Simplicity From Complexity: Managing Returns Through SaaS, AI & Machine Learning

Consumer behavior is reshaping retail, ultimately challenging merchants to create enhanced solutions to their increasing demands. Managing returns…

Executive Viewpoints June 21
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0aaaMike Callender REPLGroup

Unlocking The Value Of Artificial Intelligence For Retailers

At a recent Future Stores Miami conference, I attended a panel discussion focused on practical applications of artificial…

Executive Viewpoints June 20
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RTP Editors Preview Retail TouchPoints Live! @ RetailX

In partnership with the brand new RetailX event (the co-location of IRCE, GlobalShop and RFID Journal Live! Retail),…

Executive Viewpoints June 19
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0aaaKris Goldhair KBMax

Mass Customization Is Coming for E-Commerce — Here’s How Manufacturers Can Get It Right

Thanks to the immediacy of our digital age, shoppers have a growing desire for products that can be…

Executive Viewpoints June 19
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0aaaDeepak Moudgil Wipro

Enriching The Customer Experience Through Journey Mapping And Personalization

Digital technologies have given customers unprecedented power to dictate the terms of purchase, to the point that instant…

Executive Viewpoints June 18
Anand Janefalkar customer support mobile app ujet

Three Ways Customer Support Is Reshaping Retail

By Anand Janefalkar, UJET As consumer values and priorities are shifting towards a more multichannel and digital experience,…

Executive Viewpoints June 17
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0aaaRob Maille CommerceCX

Retail-As-A-Service: The Next-Gen Wild West

For better or worse, Amazon has turned the retail industry upside down and redefined what it means to…

Executive Viewpoints June 17
brick and mortar location intelligence Ran Ben-Yair Ubimo

Trends In Location Intelligence That Drive Brick-And-Mortar Growth

By Ran Ben-Yair, Ubimo To say that location intelligence is changing the face of retail is not hyperbolic.…

Executive Viewpoints June 14
andrew park customer experience Executive ViewPoints inmoment
0aaaAndrewPark InMoment

5 CX Trends To Consider In 2019

Brands are being inundated with talk about consumers’ increasing expectations when it comes to customer experience (CX). And…

Executive Viewpoints June 14
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