Leverage CRM Data To Boost Traffic And In-Store Revenue
By David le Douarin, Advalo The rise of marketing overpressure practices has proven destructive for both profit margin…
Executive Viewpoints December 6
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Is Your Payments Infrastructure Less Than The Sum Of Its Parts?
Are we falling into silos yet again? Much of the new payments technology we are creating — whether…
Executive Viewpoints December 6
Exclusive Q&A With JRNI CEO: Balance Is The Key To Physical-Digital Alignment
Today, getting the store experience right often depends on having a great e-Commerce experience to match, and vice…
Executive Viewpoints December 5
Costco’s Minimal Communications Following Thanksgiving Site Outage: A Mistake Or A Strategy?
Costco’s e-Commerce site went down for more than 16 hours on Thanksgiving Day, impacting an estimated 2.65 million…
Executive Viewpoints December 4
Upgrade Your Marketing For A Better Consumer Experience
Consumer promotions and engagement (CPE) tactics, such as displays, coupons, gifts or other incentives designed to influence a…
Executive Viewpoints December 4
Plan On Paying Tax On More Gifts This Season
(Pictured: Left: Dustin Jensen, Right: Robert Peters) Since June of 2018, the tax world has been saturated with…
Executive Viewpoints December 3
Open Workforce Models Drive Retail Innovation
By Michael P. Morris, Topcoder Tech skills are critical to essential retail business functions, such as warehouse management…
Executive Viewpoints December 2
Giving Customers Choice: The Power Of Personalized Delivery In The Age of Amazon
The past five years have paved the way for a new age of retail — where stores have…
Executive Viewpoints December 2
What To Do About Holiday Outages
By Mahesh Ramachandran, OpsRamp It’s that time of year again. Forget turkey, cranberries and pesky in-laws: it’s time…
Executive Viewpoints November 29Top Stories
