Costco’s Minimal Communications Following Thanksgiving Site Outage: A Mistake Or A Strategy?
Costco’s e-Commerce site went down for more than 16 hours on Thanksgiving Day, impacting an estimated 2.65 million…
Executive Viewpoints December 4
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Upgrade Your Marketing For A Better Consumer Experience
Consumer promotions and engagement (CPE) tactics, such as displays, coupons, gifts or other incentives designed to influence a…
Executive Viewpoints December 4
Plan On Paying Tax On More Gifts This Season
(Pictured: Left: Dustin Jensen, Right: Robert Peters) Since June of 2018, the tax world has been saturated with…
Executive Viewpoints December 3
Open Workforce Models Drive Retail Innovation
By Michael P. Morris, Topcoder Tech skills are critical to essential retail business functions, such as warehouse management…
Executive Viewpoints December 2
Giving Customers Choice: The Power Of Personalized Delivery In The Age of Amazon
The past five years have paved the way for a new age of retail — where stores have…
Executive Viewpoints December 2
What To Do About Holiday Outages
By Mahesh Ramachandran, OpsRamp It’s that time of year again. Forget turkey, cranberries and pesky in-laws: it’s time…
Executive Viewpoints November 29
Does AI Improve Retail And Help Increase Sales?
In the past few years, technological advancements took some very interesting turns across industries, including some undeniable improvements…
Executive Viewpoints November 29
Building Better Customer Relationships Through Buyer Personas
The buying process is rarely linear. It’s hard enough to gauge market trends or supply and demand, much…
Executive Viewpoints November 28
The Potential Role For Intelligent Agents In Retail
The retail sector has evolved dramatically in the last decade. This has been largely driven by continuously improving…
Executive Viewpoints November 27Top Stories
