Latest In: Executive Viewpoints

Eric Prugh PactSafe

What To Know Before Selling Online

Digital marketplaces have made it overwhelmingly simple to open up an online store and sell products online. Between…

Executive Viewpoints January 7
dtc Madhive measurement OTT over-the-top

Why DTC Brands Are Joining The OTT Movement

Over-the-top (OTT) ad spend is on track to reach $5 billion by 2020, with the digital-esque targeting capabilities,…

Executive Viewpoints January 7
Mobile Payments payment processing payments Scott Pappe Talus Pay

Where Payment Processing Systems Are Headed In 2020

The U.S. market for payment systems is complex. We have over 21 million businesses, and every one of…

Executive Viewpoints January 7
commerce signals marketing measurement Nick Mangiapane

6 Success Factors For Marketing Measurement

The stakes are high for marketers in proving their ROI. More data, approaches and vendors exist than ever,…

Executive Viewpoints January 7
Anand Janefalkar contact center contact center as a service customer support ujet

Three Reasons To Take Your Contact Center Into The Cloud

In order to stay ahead in today’s highly competitive environment, the realization is that businesses must prioritize digital…

Executive Viewpoints January 7
Adam McGilvray digital circular experiences grocers stitcherads

How Grocers Are Using Social To Elevate Digital Circular Experiences

Question: Who goes to the newspaper to check for movie times, or waits for a Christmas catalog in…

Executive Viewpoints January 7
complaints customer service Executive ViewPoints kim houlne working solutions

Resolving Complaints And Keeping Your Retail Customers In The Process

How you handle customer complaints often determines if you build or lose relationships with busy shoppers. This is…

Executive Viewpoints January 6
Executive ViewPoints nepa path to purchase sean dunn
0aaaSean Dunn Nepa

Retailers Falling Behind In Path-To-Purchase Analytics

Though the first wave of P2P Analytics was born in the CPG/Retail space, retailers and consumer products groups…

Executive Viewpoints January 3
bopis click and collect clickandcollect deann campbell Executive ViewPoints harbor retail harmonic retail
0aaaDeAnn Campbell Harbor Retail

Click-And-Collect: The Tool of the Year In The Harmonic Retail Toolbox

Running a retail business is not unlike pushing a boulder uphill while trying not to break the eggs…

Executive Viewpoints January 2
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank