Three Requirements For Successful Retailers Post-Pandemic
The global pandemic has accelerated the pace of change for the retail industry at a rate we have…
Executive Viewpoints July 7
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How The COVID-19 Crisis Impacts The Employee-Customer Relationship And How To Keep It Strong
For decades, the ‘Service-Profit Chain’ concept that engaged employees led to satisfied customers and ultimately, greater profitability, has…
Executive Viewpoints July 6
5 Steps Retailers Must Take To Prepare For 5G
Are you prepared to deliver an improved customer experience, enabled by the next-generation mobile technology known as 5G?…
Executive Viewpoints July 6
Innovation Is Transforming Retail At The Shelf Level — But What’s Powering The Shelf?
After years of shaking up every vertical from print media to automotive sales and financial services, digital transformation…
Executive Viewpoints July 3
AI Can Be A Decisive Factor In Retail Players’ Business Recovery
Despite an increase in e-Commerce activity since quarantine measures were introduced, retailers, placed in a state of economic…
Executive Viewpoints July 2
Innovate And Automate: How To Optimize Fulfillment In The E-Commerce Era
We’re lucky to be living in an age of convenience — just think about that smartphone in your…
Executive Viewpoints July 2
Podcast: It’s Time For The Last Mile To Shine
In recent years, the Last Mile has evolved from an operational concern to a core component of the…
Executive Viewpoints July 1
Loyalty Is The Key To Survival For Retail
As the U.S. economy remains unstable, rather than spending precious cash, brands need to get creative with the…
Executive Viewpoints July 1
Reshoring: COVID-19’s Impact On The Supply Chain
At this point, it’s impossible to quantify the ramifications of COVID-19. That may be the case for several…
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