Latest In: Executive Viewpoints

Executive ViewPoints Flock Freight Peter Frys Supply chain

Harris Poll Survey: How Supply Chain Operations Impact Customer Satisfaction During Coronavirus and Beyond

COVID-19 has been impacting the United States since March. The resulting lockdowns and shelter-in-place orders have caused a…

Executive Viewpoints December 18
Executive ViewPoints fraud Identiq Uri Arad

How to Stop Fraud in the New Normal

We’re past the crisis stage this year. Or at least we’re past the point of still thinking about…

Executive Viewpoints December 17
Amazon Executive ViewPoints P. K Kannan University of Maryland

Amazon’s Move Into the Malls

With the ongoing retail apocalypse, we all knew this day was coming and it has happened much earlier…

Executive Viewpoints December 16
changing room Executive ViewPoints Jori Hamilton

Navigating the Hurdles of Fitting Room and Clothing Disinfection Procedures

Shopping for clothing used to be a satisfying, carefree pastime. But the pandemic halted the act of shopping…

Executive Viewpoints December 15

Podcast: How Gemist is Transforming the Jewelry Shopping Experience

Life-changing ideas can come when we least expect it. For Madeline Fraser, shopping for an engagement ring was overwhelming.…

Executive Viewpoints December 14
brightpearl Derek O’Carroll dtc Executive ViewPoints

Post-COVID: DTC Brands Need to Forget Their Product and Focus on Operations

Since COVID-19, new direct-to-consumer brands are looking to position themselves to take advantage of the growth in online…

Executive Viewpoints December 14
Aircall Executive ViewPoints Olivier Pailhes omnichannel

Now or Never: The Importance of Implementing an Omnichannel Strategy

The pandemic has created challenges for retailers at many levels: business viability, supply-chain disruptions, predictability, customer relationships —…

Executive Viewpoints December 14
avixa Coronavirus Executive ViewPoints Joé Lloyd

Using Technology to Adapt the In-Store Customer Experience to Today’s Reality

Today, when customers walk into a store, they feel many emotions. They might feel confused or even scared…

Executive Viewpoints December 11
Ahava Group Global data Dr. Janét Aizenstros Executive ViewPoints

Ethical Sourcing of Consumer Data: Obstacles and Considerations

“Rogue actors and even governments have taken advantage of user trust to deepen divisions, incite violence, and even…

Executive Viewpoints December 11
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